How Knowly worked previously: Two separate products

• Before, Knowly consisted of two separate tools: Learning Journeys (also known as "Micro trainings" or "Regular Knowly"), and Coach Freddie.
• As an administrator in In Learning Learning Journeys, you could build programs of micro training and informational texts around your physical or virtual training sessions, or build stand-alone digital journeys.
• In Coach Freddie, you could instead make Freddie's automatic follow-up available to the participants of your training. You would then add the name of the training, and in return get a six-digit code, or a unique link. The code or link would then be used by participants to register in the classroom, on the website know.ly.
• Since the two product parts were entirely separate, the was no way to connect the two trainings—which in reality were referring to the same actual training. To use both products, participants therefore had to use two separate accounts, and as an administrator you had log out from one of the products and in to the other.

How Knowly works now: One merged product

<aside> ℹ️ As a current user of Freddie with or without Knowly Journeys, you are not forced to move to the merged version. If you prefer to continue the current split version, that will continue to be available.

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• Freddie is now instead baked in to Knowly Learning Journeys.
• You add Freddie to your timeline in the same way as you add a micro training or info text.

You add Freddie the same way you add other content.

• Important difference: Instead of registering on their own using a code or unique link, participants now register via a link that they receive via email or SMS. As administrator, you choose when the link gets sent, and via what medium.

  • This means that as an admin, you have to have input the participants' contact details before the training, which the previous, stand-alone version of Freddie did not require.
  • Reason: Before, each participant had two accounts. One that you as an admin created as you invited the participants to the very first micro training, and one that was created when the participant registered in the classroom. This made the experience hard to grasp, for participants as well as administrators. Now there's instead only one account per participant, that is created when you as an admin adds the participant to the training.
  • After the participants press the link in the email, the ensuing registration flow is the same as before, the only difference being that the participant does not pick medium (email or SMS), as you have already made that choice for them.

• In order to schedule Freddie's registration link, you must, similarly to anything else you schedule, first create a participant group. As with micro trainings and informational texts, you can choose to schedule the sending of the registration link, or to send it right away.